FAQ

1. Who are we?

Labmobili is furniture brand that combines timeless design, high-quality craftsmanship, and customization. Founded by the designer Rafael Oliva and the business administrator Marcelo Germano, each piece reflecting a balance between elegance, functionality, and innovation.

2. Who designs your furniture?

All pieces are designed by Rafael Oliva, known for his minimalist yet expressive approach, combining precision with organic forms.

3. Can I customize the furniture?

Yes. Most of our pieces offer extensive customization options in dimensions, fabrics, leathers, woods and metals colors, and finishes—ensuring they perfectly adapt to each project.

4. Do you ship wordwide?

Yes, we ship in-home worldwide.

Production time: Each piece is made to order and takes approximately 50 to 60 days to be produced.
Shipping time: Delivery varies depending on the destination. Our team will provide an estimate at the time of sale quote.

5. What materials do you use?

We use noble and sustainable materials such as an arrray of brazilian selected woods, carbon steel with powder coating, natural and synthetic fabrics, bouclés, leathers, terrazzos, and marbles. All finishes are carefully selected to ensure durability and elegance.

6. How do I purchase labmobili products?

You can contact us directly through our website, email, phone, SMS or WhatsApp. We also provide 3D models and technical files for architects and designers.

7. Do you work with architects and interior designers?

Absolutely. We collaborate with leading architecture and design studios, providing support from design specification to after-sales service.

8. What is your sustainability commitment?

Our production prioritizes sustainable practices, including responsible sourcing, durable materials, and partnerships with NGOs for recycling and social responsibility projects.

9. What is your after-sales policy?

We value long-term relationships. Labmobili offers quality guarantees, assistance with finishes, and dedicated after-sales support to ensure your piece lasts for years.

10. Where have you showcased your work?

Labmobili has been featured three consecutives years in Milan Design Week, MADE São Paulo, and other international design events, presenting collections like Helsinki, Ori, Guamá and Pietro.

11. What is your return policy?

Because our products are made-to-order and customized according to each client’s specific requests, cancellations or returns are not possible once production has started. Each piece is exclusively manufactured for the client, making resale to another customer unfeasible.